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March 24 Update

Because of the vital role in the overall healthcare system, Physical Therapy is considered essential services by the US Department of Homeland Security and the Center for Disease Control and Prevention (CDC).

This means Connect PT is open and ready to assist with your musculoskeletal issues.

You can be assured we are in the office with continuing rigorous screening and cleaning protocols. To enhance social distancing, we’ve added a step to the process for when you arrive. As you arrive in the parking lot, please remain in your car. Call Connect at (503)974-9078 and we will let you know when your treatment room is prepared for you. Details are provided with your appointment reminder email.

While we respect some people may not want to visit the office, we strongly encourage you to stay in close touch with your physical therapist via phone or email. In the midst of the coronavirus conditions, our sincere desire is to help you make good decisions about your ongoing care.

Because each individual insurance company makes their own decisions regarding coverage, our understanding of telehealth or virtual visits is expanding daily. Here is what we know today:

  • Medicare covers ‘e’visits. This is a quick one-time virtual check-in, not intended for treatment

  • Aetna covers virtual visits for ongoing treatment

  • Cigna covers virtual visits for ongoing treatment

  • Moda covers virtual visits for ongoing treatment

If not listed above, we have not yet determined if the insurance company offers benefits for PT virtual care. This can change hourly, so keep checking with us. Self-pay options continue to be available for all.

Please continue to practice good self-care by eating healthy food, getting daily fresh air and exercise. Consider using an online tool for meditation or relaxation. Connect is here to help you and we look forward to being part of your strategy for staying well in this time of change.

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